Connecting the LGBTQ+ community to care and support

Understanding and compassion go a long way. UnitedHealthcare Advocates are specially trained — in collaboration with the National LGBTQIA+ Health Education Center — to provide LGBTQ+ members and allies with a welcoming, open environment designed for easier conversations.

Connect with a UnitedHealthcare Advocate for help with:

• Benefit questions, such as, “What’s covered?” and “How will my plan cover the services?”
• Finding or scheduling an appointment with a network provider — a personal Advocate will call directly on your behalf
• Claim information and authorization, including status, assistance with submission and confirmation of information required

To speak with an advocate, call the phone number on your member ID card.

Those who identify as LGBTQ+ and/or allies of the community can now easily search for LGBTQ+ friendly doctors.

UnitedHealthcare members with plans through work have 2 options:

1. Sign in to your member account. Search or browse using the Care categories. Select View all. Then filter by Area of expertise and select "LGBTQ Supportive."
2. Start a provider search. Choose Medical Directory, then Employer and Individual Plans, select your plan name (found on the front of your member ID card) and then search “LGBTQ supportive.”

If you have a different type of plan, or you need assistance, contact an Advocate by calling the phone number on your member ID card.